Your files will be available to download once payment is confirmed.
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
* Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
If you are purchasing from Italy and pay through PayPal your "CODICE FISCALE" will be requested after your order. I need it to for tax reasons.
**Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*** Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
*****How to Contact Me
For purposes of EU data protection law, I, Simona Bondi, am the data controller of your personal information. If you have any questions or concerns, you may contact me at redline.conceptstore(at!)gmail.com. Use @ in place of (at!).
In my shop you'll find 2 kinds of items:
a - PRINTABLE TEMPLATES
b - PRINTABLE PERSONALIZED FILES
For PRINTABLE TEMPLATES you will be able to edit yourself but please read the product details of each item to see what is or is not editable.If you need color changes or any other personalization, please contact us BEFORE the purchase.
For PRINTABLE PERSONALIZED FILES you will have them professionally edited. You may ask to change colors, fonts,... as in product details.
We do not offer any printing services at this time. For printing and cutting, we recommend using FedEx Kinkos, Staples, Office Depot or a local print shop. Local copy and print shops do a nice job for a very reasonable price!
For PRINTABLE PERSONALIZED files:
please check our current turnaround time. You will receive your proof file as soon as possible at your registered email address.
For DIGITAL TEMPLATES:
they are available as Instant Download. You will automatically receive your files within a few minutes of completing your order.
You can also download your files at your Etsy order page.
1. Log into your Etsy account using your Desktop computer (it will not work on mobile devices).
2. Click on "You" on the top right side of your Etsy page.
3. Select "Purchases and Reviews"
4. Find your order, and click "Download Files"
*For more info on downloading your files, please read: https://www.etsy.com/help/article/3949
Please be sure that you are using the latest version of Adobe Reader, which can be downloaded for FREE at http://get.adobe.com/reader
Also, please be sure you are actually editing in Adobe Reader. Avoid double-clicking the file name to open the template. Instead, launch Adobe Reader first, then click File, Open, and select your file.
If you tried to edit the template in any program other than Adobe Reader, you may have broken the template. But no worries! You can re-download your files (from your email or from your Etsy order page) and start over.
IMPORTANT: You MUST be using the latest version of Adobe Reader - called ADOBE ACROBAT READER DC - to make all edits to our files. You MUST also be using a desktop computer and NOT a mobile device or phone.
1. Download and install the latest free version of Adobe Reader: https://get.adobe.com/reader
2. Open Adobe Reader on your desktop computer. Note: our templates cannot be edited on a tablet or mobile device.
3. Click on File > Open in the top menu and navigate to your template file.
4. Click in the text field boxes that are highlighted in light blue and edit with your own text.
5. Save your file by re-naming it (eg. Sarah's program) and print
The type of cardstock really depends on the style that you are going for, for your event:
It's best to print on thick card stock. We recommend 100lb or more. Most home printers will comfortably print on 90 - 110lb card stock, however you will need to check your own specific printer guidelines to make sure about it.
If using Adobe Reader to edit the document, you might have to convert the PDF to a JPG.
You can choose "file>export>save as Image file" or
you can use:
Remember you purchased an editable template file this means YOU as the customer edit the document yourself.
If you rather have the information (details/name) added for you, there is an additional fee. Depending on the File, the fee starts out at $6.00 and up.
Please be sure to check and double check all spelling and grammar on any PDF, graphic designs you order.
I do my absolute best to catch any spelling errors (on your end or mine!) but I'm only human and an error may go unnoticed. If the area is editable please review it carefully.
Redline and Studio B. e B. Associati is not liable for any printing errors and any subsequent monetary loss. Please check files and resolution prior to proceeding with printed materials with your chosen printers.